I am having issues with my Konnekt 48 pre-amps and wondering whether it is a hardware or software issue. I believe I have the latest drivers, but before I go and re-install I wanted to check whether there was much point.
About a year ago my Konnekt 48 died (power supply) and was repaired, and I think the problem stemmed from that time.
- Mic/inst 3 works completely as expected.
- Mic/inst 4 partially works, but the level is much lower than 3.
- Mic/inst 1 and 2 work, but the gain pots do nothing, and the level is quite low.
This is checking with the same microphone and mic lead, using XLR....no I am not a newb. I've checked the PAD switch is off and I've made sure the mic lead and mic are ok.
I need a tech support guy who knows a bit about how the konnket 48 is put together - I would have thought the pre-amps were discrete electronics, but this smacks of a software issue. I have tried re-installing software in the past with no effect.
I really need the pre-amps to work and I don't need anything more than the Konnekt 48 - it suits my purposes perfectly.